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Operations consulting for restoration companies

Operations consulting for water, mold, and fire restoration companies.

A claim is a job with a homeowner, a carrier, an adjuster, and a drying log all pulling on it at once. We look at how your shop runs a claim from the first call to the last dollar, and where the days and the dollars go missing in between.

Where the money leaks

Six places a restoration company loses money without noticing.

None of these show up on a P&L. They show up as a slow month nobody can explain.

Drying logs that would not survive an audit

Moisture readings on a clipboard, photos on a tech's phone, equipment days from memory. The carrier asks for the log and the office spends a day rebuilding it.

Equipment left on site

Dehumidifiers sitting in a finished basement for a week past dry because nobody had the pickup on a list.

Homeowners who stop hearing from you

The job is going fine and the homeowner does not know it, so they call the adjuster, and now the adjuster is calling you.

Claims stuck in a carrier stage nobody is watching

Sent to the carrier, waiting on approval, waiting on a supplement. Days in stage is the number that matters and it is usually not written anywhere.

Estimates that become invoices by retyping

The scope written once for the adjuster and again for the invoice, with the differences nobody meant to make.

Deductibles never collected

The carrier paid. The homeowner's thousand dollars is still out there because it was nobody's job to ask.

What the Blueprint looks at

The whole path of a job, not just the software.

  • How a loss call becomes a scheduled mitigation and who owns it
  • How the drying log, photos, and equipment are recorded
  • How and when the homeowner hears from you
  • Where each claim sits with the carrier and for how long
  • How the estimate becomes the invoice and who collects the deductible
  • What the office types twice

The Operations Blueprint

$1,500

Fixed. Paid up front.

  • You send a few things you already have
  • about 90 minutes, a call or a visit
  • A written report in 7 business days
  • One findings meeting
  • $750 back toward an implementation
What is in the report

Where we come from

We built a claims app because a restoration company needed one.

Rogue Core: Restore is the claims app we built for a water and mold shop: the drying log, photos by room, the carrier pipeline, the homeowner page, the adjuster package. The Blueprint comes first, though. If the report says your shop needs it, it is there. If it says you need a pickup list and a Tuesday phone call, that is what it will say.

See Rogue Core: Restore

FAQ

Answered Before You Have to Ask

Tell us how your restoration company runs.

Four minutes on the form. We will tell you straight whether we can help and what it would cost.

Start here